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Frequently asked questions
Can I change the dates of a stay?
Ask the provider that accepted your reservation whether changes are possible and whether a fee or rate difference applies.
What is the cancellation deadline?
Ask for the deadline and applicable time zone in writing before booking with Washington Hotel.
Is early check-in possible?
Ask Washington Hotel whether early arrival can be accommodated and whether it involves a charge.
What should I do if I arrive late?
Tell Washington Hotel your expected arrival time and obtain any late-arrival or access instructions directly.
Are connecting or adjoining rooms available?
Ask whether the property can accommodate that request and whether it can be guaranteed.
Is breakfast included?
Confirm whether breakfast is included in your specific rate and ask about serving times.
Can dietary requirements be accommodated?
Describe your requirements directly to Washington Hotel and confirm what arrangements it can make.
Is step-free access available?
Ask Washington Hotel for precise access details, including entrances, internal routes and bathroom arrangements.
Can a mobility aid be accommodated?
Provide dimensions and any access requirements so Washington Hotel can confirm suitability.
Is a fitness room available?
Ask Washington Hotel whether fitness facilities are currently available, their hours and any charges or restrictions.