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Frequently asked questions
How can I check current rates?
Ask University Inn for a quote for your dates, occupancy and accommodation type, including all applicable charges.
Can I change the dates of a stay?
Ask the provider that accepted your reservation whether changes are possible and whether a fee or rate difference applies.
Which accommodation types are available?
Ask University Inn about the types of accommodation available for your dates and party size.
Are connecting or adjoining rooms available?
Ask whether the property can accommodate that request and whether it can be guaranteed.
Can I request an extra bed?
Ask University Inn about occupancy limits, extra-bed availability and associated charges.
Are toiletries supplied?
Confirm what toiletries are provided for your accommodation so you can pack accordingly.
Can business travellers request invoices?
Ask the booking provider about invoice details and any information required before arrival.
Are recreational facilities seasonal?
Ask the property which facilities operate during your intended dates and whether advance booking is needed.
What should I do if I feel unwell before travelling?
Seek appropriate professional health advice and contact your booking provider about change or cancellation options.
How should I discuss medication storage needs?
Contact University Inn about storage facilities in advance and confirm that any arrangement meets your requirements with a qualified professional.