Enquire about Stratosphere

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Frequently asked questions

Is a deposit required?

Ask Stratosphere whether a deposit is required, when it is collected and under what conditions it is returned.

What should I do if I arrive late?

Tell Stratosphere your expected arrival time and obtain any late-arrival or access instructions directly.

Is there a kitchen or kitchenette?

Ask about cooking facilities, utensils and any rules for the accommodation you are considering.

Can I request an extra bed?

Ask Stratosphere about occupancy limits, extra-bed availability and associated charges.

Are meeting spaces available?

Contact Stratosphere about meeting facilities, booking conditions and current availability.

Are accessible accommodation options available?

Discuss your requirements directly with Stratosphere and obtain confirmation of the relevant features before booking.

Can a mobility aid be accommodated?

Provide dimensions and any access requirements so Stratosphere can confirm suitability.

Are vaping rules different from smoking rules?

Confirm the property's rules for both smoking and vaping directly with Stratosphere.

How can I check an unexpected payment request?

Contact the property or original booking provider using independently confirmed contact details before acting on an unexpected request.

How can I report inaccurate information on this listing?

Use the listing enquiry form and select Suggestion or Complaint or Report an issue, describing the correction needed.