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Frequently asked questions
Can I change the dates of a stay?
Ask the provider that accepted your reservation whether changes are possible and whether a fee or rate difference applies.
Which payment methods are accepted?
Confirm accepted payment methods directly with Sheraton Indianapolis Hotel & Suites before arranging your stay.
Is there a kitchen or kitchenette?
Ask about cooking facilities, utensils and any rules for the accommodation you are considering.
Are cots or cribs available?
Ask Sheraton Indianapolis Hotel & Suites whether a cot can be provided and whether it must be requested in advance.
Are there stairs or an elevator?
Describe your access needs and confirm the route to your specific accommodation with Sheraton Indianapolis Hotel & Suites.
Are recreational facilities seasonal?
Ask the property which facilities operate during your intended dates and whether advance booking is needed.
How can I find nearby medical services?
Ask the property for local directions and consult current official service information. For urgent help, contact local emergency services.
Where should I check current travel health advice?
Consult official public-health guidance relevant to your destination and personal circumstances before departure.
How can I check an unexpected payment request?
Contact the property or original booking provider using independently confirmed contact details before acting on an unexpected request.
What should I confirm before leaving home?
Confirm your reservation, dates, total charges, cancellation terms, location and any essential access or accommodation requirements with Sheraton Indianapolis Hotel & Suites.