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Frequently asked questions

Which payment methods are accepted?

Confirm accepted payment methods directly with Sheraton Four Points before arranging your stay.

Can I store luggage after departure?

Confirm any post-check-out storage arrangements and collection times with Sheraton Four Points.

Can I request a particular bed arrangement?

Confirm bed sizes and configurations directly with Sheraton Four Points before booking.

Is a refrigerator available?

Confirm refrigerator access with Sheraton Four Points, particularly if it is essential for your stay.

Is parking available?

Confirm parking availability, vehicle restrictions and charges with Sheraton Four Points.

Are pets permitted?

Confirm the current pet policy with Sheraton Four Points, including restrictions, fees and any advance notice required.

Are vaping rules different from smoking rules?

Confirm the property's rules for both smoking and vaping directly with Sheraton Four Points.

How should I discuss medication storage needs?

Contact Sheraton Four Points about storage facilities in advance and confirm that any arrangement meets your requirements with a qualified professional.

Can I shorten or extend a stay after arrival?

Ask the property or booking provider about availability, notice requirements and any rate changes.

What should I confirm before leaving home?

Confirm your reservation, dates, total charges, cancellation terms, location and any essential access or accommodation requirements with Sheraton Four Points.