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Frequently asked questions
How do I collect keys or access codes?
Obtain the arrival and access procedure from Seaport Hotel using a trusted contact channel.
Are laundry facilities available?
Confirm whether Seaport Hotel offers laundry facilities or services and what charges apply.
Are meeting spaces available?
Contact Seaport Hotel about meeting facilities, booking conditions and current availability.
Can business travellers request invoices?
Ask the booking provider about invoice details and any information required before arrival.
Is parking reserved or first come, first served?
Ask the property how parking is allocated and whether a space can be guaranteed.
Are accessible accommodation options available?
Discuss your requirements directly with Seaport Hotel and obtain confirmation of the relevant features before booking.
Can I request assistance with luggage?
Ask Seaport Hotel whether assistance is available at your intended arrival time.
Are vaping rules different from smoking rules?
Confirm the property's rules for both smoking and vaping directly with Seaport Hotel.
Can I organize a celebration or gathering?
Describe the event to Seaport Hotel and obtain permission and applicable terms before making arrangements.
What should I do if I feel unwell before travelling?
Seek appropriate professional health advice and contact your booking provider about change or cancellation options.