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Frequently asked questions
What is the cancellation deadline?
Ask for the deadline and applicable time zone in writing before booking with Residence Inn.
What happens if I do not arrive?
Ask the booking provider to explain its no-show policy and any cancellation or payment consequences.
How do I collect keys or access codes?
Obtain the arrival and access procedure from Residence Inn using a trusted contact channel.
Can I request an extra bed?
Ask Residence Inn about occupancy limits, extra-bed availability and associated charges.
Can I receive deliveries during my stay?
Ask Residence Inn about its policy for parcels, food deliveries and visitor access.
Is parking reserved or first come, first served?
Ask the property how parking is allocated and whether a space can be guaranteed.
Is a fitness room available?
Ask Residence Inn whether fitness facilities are currently available, their hours and any charges or restrictions.
Are guests allowed to bring visitors?
Check the visitor policy, occupancy limits and any registration requirements with Residence Inn.
Are quiet hours observed?
Ask Residence Inn about quiet hours and event policies if these are important to your stay.
How can I check local rules that may affect my visit?
Use current official city and state guidance for your planned activities; property staff can also explain their own house rules.