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Frequently asked questions
What is the cancellation deadline?
Ask for the deadline and applicable time zone in writing before booking with Motel 6.
Can someone else pay for my stay?
Confirm any third-party payment requirements directly with Motel 6 before booking.
Is identification required at arrival?
Ask Motel 6 which identification and reservation documents it requires before travelling.
Are meals available on site?
Ask Motel 6 about current food service options and operating hours before relying on them.
Are toiletries supplied?
Confirm what toiletries are provided for your accommodation so you can pack accordingly.
Are electric vehicle charging facilities available?
Confirm charging availability, compatibility, access and payment arrangements directly.
Is step-free access available?
Ask Motel 6 for precise access details, including entrances, internal routes and bathroom arrangements.
What should I ask about emergency procedures?
On arrival, ask Motel 6 about exits, assembly points and how to contact staff if you need assistance.
How can I check an unexpected payment request?
Contact the property or original booking provider using independently confirmed contact details before acting on an unexpected request.
Who should I contact about a problem during my stay?
Raise the issue directly with Motel 6 or your booking provider and keep a record of the response.