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Frequently asked questions
What is the cancellation deadline?
Ask for the deadline and applicable time zone in writing before booking with Motel 6.
Is there a security deposit or payment hold?
Check whether Motel 6 places a hold or requires a security deposit, and ask about its release process.
Can someone else pay for my stay?
Confirm any third-party payment requirements directly with Motel 6 before booking.
How do I collect keys or access codes?
Obtain the arrival and access procedure from Motel 6 using a trusted contact channel.
Can I request a particular bed arrangement?
Confirm bed sizes and configurations directly with Motel 6 before booking.
Is a refrigerator available?
Confirm refrigerator access with Motel 6, particularly if it is essential for your stay.
Are meeting spaces available?
Contact Motel 6 about meeting facilities, booking conditions and current availability.
What public transport serves the area?
Ask Motel 6 about nearby transport stops and check current schedules with the transport operator.
Who should I contact about a problem during my stay?
Raise the issue directly with Motel 6 or your booking provider and keep a record of the response.
What should I confirm before leaving home?
Confirm your reservation, dates, total charges, cancellation terms, location and any essential access or accommodation requirements with Motel 6.