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Frequently asked questions
Does Marriott Hotels & Resorts accept same-day enquiries?
Contact Marriott Hotels & Resorts directly about same-day arrangements. Do not travel on the assumption that accommodation is available.
Can I request a receipt or invoice?
Ask Marriott Hotels & Resorts what receipt or invoice it can provide and which details it needs for your records.
Can someone else pay for my stay?
Confirm any third-party payment requirements directly with Marriott Hotels & Resorts before booking.
Can a mobility aid be accommodated?
Provide dimensions and any access requirements so Marriott Hotels & Resorts can confirm suitability.
Can I request assistance with luggage?
Ask Marriott Hotels & Resorts whether assistance is available at your intended arrival time.
Is a fitness room available?
Ask Marriott Hotels & Resorts whether fitness facilities are currently available, their hours and any charges or restrictions.
Are recreational facilities seasonal?
Ask the property which facilities operate during your intended dates and whether advance booking is needed.
How can I find nearby medical services?
Ask the property for local directions and consult current official service information. For urgent help, contact local emergency services.
Where should I check current travel health advice?
Consult official public-health guidance relevant to your destination and personal circumstances before departure.
What should I do if I feel unwell before travelling?
Seek appropriate professional health advice and contact your booking provider about change or cancellation options.