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Frequently asked questions
Can I change the dates of a stay?
Ask the provider that accepted your reservation whether changes are possible and whether a fee or rate difference applies.
Can I request a receipt or invoice?
Ask Kings Inn what receipt or invoice it can provide and which details it needs for your records.
What should I do if I arrive late?
Tell Kings Inn your expected arrival time and obtain any late-arrival or access instructions directly.
Can I store luggage after departure?
Confirm any post-check-out storage arrangements and collection times with Kings Inn.
Are private bathroom facilities available?
Ask Kings Inn whether the accommodation has a private or shared bathroom and what facilities are included.
Is step-free access available?
Ask Kings Inn for precise access details, including entrances, internal routes and bathroom arrangements.
What should I ask about assistance animals?
Contact the property about practical arrival arrangements and consult the relevant official guidance for your situation.
Is smoking allowed?
Ask Kings Inn about smoking rules and any designated areas before your stay.
How can I check an unexpected payment request?
Contact the property or original booking provider using independently confirmed contact details before acting on an unexpected request.
Can I shorten or extend a stay after arrival?
Ask the property or booking provider about availability, notice requirements and any rate changes.