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Frequently asked questions
What is the cancellation deadline?
Ask for the deadline and applicable time zone in writing before booking with Indiana University - Indiana Memorial Union- Hotel Reservations.
Is there a security deposit or payment hold?
Check whether Indiana University - Indiana Memorial Union- Hotel Reservations places a hold or requires a security deposit, and ask about its release process.
Can someone else pay for my stay?
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Is identification required at arrival?
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How do I collect keys or access codes?
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Are toiletries supplied?
Confirm what toiletries are provided for your accommodation so you can pack accordingly.
Is internet access suitable for remote work?
Describe your connection needs and ask the property about its service; connection performance can vary.
Is there a suitable workspace?
Ask Indiana University - Indiana Memorial Union- Hotel Reservations about desks, work areas or other facilities relevant to your plans.
Are guests allowed to bring visitors?
Check the visitor policy, occupancy limits and any registration requirements with Indiana University - Indiana Memorial Union- Hotel Reservations.
What should I ask about emergency procedures?
On arrival, ask Indiana University - Indiana Memorial Union- Hotel Reservations about exits, assembly points and how to contact staff if you need assistance.