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Frequently asked questions
What is the cancellation deadline?
Ask for the deadline and applicable time zone in writing before booking with Imperial Motel.
What time is check-out?
Ask Imperial Motel for its current check-out time and any procedure required before departure.
Is early check-in possible?
Ask Imperial Motel whether early arrival can be accommodated and whether it involves a charge.
Is there a minimum check-in age?
Confirm the property's minimum age and any guest or guardian requirements directly with Imperial Motel.
Does Imperial Motel offer Wi-Fi?
Check internet availability, coverage and charges directly with Imperial Motel.
Can the property help arrange a taxi?
Confirm whether Imperial Motel can assist with taxi arrangements and how fares are agreed.
Are quiet hours observed?
Ask Imperial Motel about quiet hours and event policies if these are important to your stay.
How should I discuss medication storage needs?
Contact Imperial Motel about storage facilities in advance and confirm that any arrangement meets your requirements with a qualified professional.
How can I keep track of my booking details?
Keep your confirmation, contact details and agreed terms accessible, and use a trusted channel to verify any requested changes.
Who should I contact about a problem during my stay?
Raise the issue directly with Imperial Motel or your booking provider and keep a record of the response.