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Frequently asked questions
Can I change the dates of a stay?
Ask the provider that accepted your reservation whether changes are possible and whether a fee or rate difference applies.
What is the cancellation deadline?
Ask for the deadline and applicable time zone in writing before booking with Hotel St. Marie French Quarter.
Can I reserve several units or rooms?
Contact Hotel St. Marie French Quarter with the number of guests and units required to discuss availability and group terms.
Can dietary requirements be accommodated?
Describe your requirements directly to Hotel St. Marie French Quarter and confirm what arrangements it can make.
Is parking reserved or first come, first served?
Ask the property how parking is allocated and whether a space can be guaranteed.
Are there stairs or an elevator?
Describe your access needs and confirm the route to your specific accommodation with Hotel St. Marie French Quarter.
Are vaping rules different from smoking rules?
Confirm the property's rules for both smoking and vaping directly with Hotel St. Marie French Quarter.
Are guests allowed to bring visitors?
Check the visitor policy, occupancy limits and any registration requirements with Hotel St. Marie French Quarter.
What should I do if I feel unwell before travelling?
Seek appropriate professional health advice and contact your booking provider about change or cancellation options.
What should I confirm before leaving home?
Confirm your reservation, dates, total charges, cancellation terms, location and any essential access or accommodation requirements with Hotel St. Marie French Quarter.