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Frequently asked questions
How do I confirm availability at ?
Contact with your arrival date, departure date and number of guests. Availability must be confirmed directly.
Are taxes included in the quoted rate?
Request an itemized total from , including taxes and any mandatory charges.
Is air conditioning or heating available?
Confirm temperature-control facilities for the specific accommodation you intend to book.
Are electric vehicle charging facilities available?
Confirm charging availability, compatibility, access and payment arrangements directly.
What public transport serves the area?
Ask about nearby transport stops and check current schedules with the transport operator.
Are there stairs or an elevator?
Describe your access needs and confirm the route to your specific accommodation with .
Are there restrictions on pet size or number?
Provide details of your pets and ask about its applicable conditions before booking.
Is a fitness room available?
Ask whether fitness facilities are currently available, their hours and any charges or restrictions.
Can I request a longer stay?
Contact with your proposed dates to discuss longer-stay availability and applicable terms.
Can I shorten or extend a stay after arrival?
Ask the property or booking provider about availability, notice requirements and any rate changes.