Enquire about Holiday Inn Hotels

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Frequently asked questions

What is the cancellation deadline?

Ask for the deadline and applicable time zone in writing before booking with Holiday Inn Hotels.

Are taxes included in the quoted rate?

Request an itemized total from Holiday Inn Hotels, including taxes and any mandatory charges.

What should I do if I arrive late?

Tell Holiday Inn Hotels your expected arrival time and obtain any late-arrival or access instructions directly.

Is air conditioning or heating available?

Confirm temperature-control facilities for the specific accommodation you intend to book.

Are towels and bed linen supplied?

Confirm what linen and towels Holiday Inn Hotels supplies and whether any additional charges apply.

Is internet access suitable for remote work?

Describe your connection needs and ask the property about its service; connection performance can vary.

Is parking available?

Confirm parking availability, vehicle restrictions and charges with Holiday Inn Hotels.

Can I request assistance with luggage?

Ask Holiday Inn Hotels whether assistance is available at your intended arrival time.

Are there restrictions on cooking or outdoor fires?

Confirm the property's rules and consult current local official restrictions where relevant.

What should I ask about emergency procedures?

On arrival, ask Holiday Inn Hotels about exits, assembly points and how to contact staff if you need assistance.