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Frequently asked questions
Is there a security deposit or payment hold?
Check whether Holiday Inn Hotels places a hold or requires a security deposit, and ask about its release process.
Is there a minimum check-in age?
Confirm the property's minimum age and any guest or guardian requirements directly with Holiday Inn Hotels.
Can I store luggage after departure?
Confirm any post-check-out storage arrangements and collection times with Holiday Inn Hotels.
Can I request a particular bed arrangement?
Confirm bed sizes and configurations directly with Holiday Inn Hotels before booking.
Are connecting or adjoining rooms available?
Ask whether the property can accommodate that request and whether it can be guaranteed.
Is a refrigerator available?
Confirm refrigerator access with Holiday Inn Hotels, particularly if it is essential for your stay.
Are laundry facilities available?
Confirm whether Holiday Inn Hotels offers laundry facilities or services and what charges apply.
Does Holiday Inn Hotels offer Wi-Fi?
Check internet availability, coverage and charges directly with Holiday Inn Hotels.
Can business travellers request invoices?
Ask the booking provider about invoice details and any information required before arrival.
Is step-free access available?
Ask Holiday Inn Hotels for precise access details, including entrances, internal routes and bathroom arrangements.