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Frequently asked questions
Is early check-in possible?
Ask Holiday Inn Express whether early arrival can be accommodated and whether it involves a charge.
Can I leave luggage before check-in?
Ask whether Holiday Inn Express offers luggage storage and what restrictions or charges apply.
Are connecting or adjoining rooms available?
Ask whether the property can accommodate that request and whether it can be guaranteed.
Are private bathroom facilities available?
Ask Holiday Inn Express whether the accommodation has a private or shared bathroom and what facilities are included.
Can children stay at Holiday Inn Express?
Contact Holiday Inn Express with the children's ages to confirm accommodation suitability and any child-related terms.
Are there stairs or an elevator?
Describe your access needs and confirm the route to your specific accommodation with Holiday Inn Express.
Can I request assistance with luggage?
Ask Holiday Inn Express whether assistance is available at your intended arrival time.
Are there restrictions on pet size or number?
Provide details of your pets and ask Holiday Inn Express about its applicable conditions before booking.
Are vaping rules different from smoking rules?
Confirm the property's rules for both smoking and vaping directly with Holiday Inn Express.
What should I confirm before leaving home?
Confirm your reservation, dates, total charges, cancellation terms, location and any essential access or accommodation requirements with Holiday Inn Express.