Enquire about Holiday Inn Express Hotels
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Frequently asked questions
How do I confirm that my reservation is complete?
Obtain confirmation directly from the property or booking provider, including dates, price and the agreed cancellation terms.
Is there a security deposit or payment hold?
Check whether Holiday Inn Express Hotels places a hold or requires a security deposit, and ask about its release process.
What time is check-out?
Ask Holiday Inn Express Hotels for its current check-out time and any procedure required before departure.
Is there a kitchen or kitchenette?
Ask about cooking facilities, utensils and any rules for the accommodation you are considering.
Can children stay at Holiday Inn Express Hotels?
Contact Holiday Inn Express Hotels with the children's ages to confirm accommodation suitability and any child-related terms.
Can I receive deliveries during my stay?
Ask Holiday Inn Express Hotels about its policy for parcels, food deliveries and visitor access.
Can a mobility aid be accommodated?
Provide dimensions and any access requirements so Holiday Inn Express Hotels can confirm suitability.
Can I request assistance with luggage?
Ask Holiday Inn Express Hotels whether assistance is available at your intended arrival time.
What should I ask about assistance animals?
Contact the property about practical arrival arrangements and consult the relevant official guidance for your situation.
Who should I contact about a problem during my stay?
Raise the issue directly with Holiday Inn Express Hotels or your booking provider and keep a record of the response.