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Frequently asked questions
Are taxes included in the quoted rate?
Request an itemized total from Holiday Inn Express Hotels, including taxes and any mandatory charges.
Are there additional property fees?
Ask about cleaning, service, resort, parking or other fees before agreeing to a booking.
Can I request a receipt or invoice?
Ask Holiday Inn Express Hotels what receipt or invoice it can provide and which details it needs for your records.
Is early check-in possible?
Ask Holiday Inn Express Hotels whether early arrival can be accommodated and whether it involves a charge.
Are private bathroom facilities available?
Ask Holiday Inn Express Hotels whether the accommodation has a private or shared bathroom and what facilities are included.
Are meals available on site?
Ask Holiday Inn Express Hotels about current food service options and operating hours before relying on them.
Are quiet hours observed?
Ask Holiday Inn Express Hotels about quiet hours and event policies if these are important to your stay.
Are there restrictions on cooking or outdoor fires?
Confirm the property's rules and consult current local official restrictions where relevant.
Where should I check current travel health advice?
Consult official public-health guidance relevant to your destination and personal circumstances before departure.
How can I keep track of my booking details?
Keep your confirmation, contact details and agreed terms accessible, and use a trusted channel to verify any requested changes.