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Frequently asked questions

Which payment methods are accepted?

Confirm accepted payment methods directly with Holiday Inn Express Hotels before arranging your stay.

Are taxes included in the quoted rate?

Request an itemized total from Holiday Inn Express Hotels, including taxes and any mandatory charges.

What should I do if I arrive late?

Tell Holiday Inn Express Hotels your expected arrival time and obtain any late-arrival or access instructions directly.

Are toiletries supplied?

Confirm what toiletries are provided for your accommodation so you can pack accordingly.

Are meeting spaces available?

Contact Holiday Inn Express Hotels about meeting facilities, booking conditions and current availability.

Are accessible accommodation options available?

Discuss your requirements directly with Holiday Inn Express Hotels and obtain confirmation of the relevant features before booking.

Can a mobility aid be accommodated?

Provide dimensions and any access requirements so Holiday Inn Express Hotels can confirm suitability.

Are recreational facilities seasonal?

Ask the property which facilities operate during your intended dates and whether advance booking is needed.

Could seasonal conditions affect access?

Ask Holiday Inn Express Hotels about your route and check current transport or local authority notices before travelling.

Where should I check current travel health advice?

Consult official public-health guidance relevant to your destination and personal circumstances before departure.