Enquire about Holiday Inn Express Hotels

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Frequently asked questions

Can I change the dates of a stay?

Ask the provider that accepted your reservation whether changes are possible and whether a fee or rate difference applies.

What is the cancellation deadline?

Ask for the deadline and applicable time zone in writing before booking with Holiday Inn Express Hotels.

Is a deposit required?

Ask Holiday Inn Express Hotels whether a deposit is required, when it is collected and under what conditions it is returned.

Can children stay at Holiday Inn Express Hotels?

Contact Holiday Inn Express Hotels with the children's ages to confirm accommodation suitability and any child-related terms.

Does Holiday Inn Express Hotels offer Wi-Fi?

Check internet availability, coverage and charges directly with Holiday Inn Express Hotels.

Is parking available?

Confirm parking availability, vehicle restrictions and charges with Holiday Inn Express Hotels.

Can I request assistance with luggage?

Ask Holiday Inn Express Hotels whether assistance is available at your intended arrival time.

What should I ask about assistance animals?

Contact the property about practical arrival arrangements and consult the relevant official guidance for your situation.

Is smoking allowed?

Ask Holiday Inn Express Hotels about smoking rules and any designated areas before your stay.

How do I enquire about lost property?

Contact Holiday Inn Express Hotels with the dates of your stay and a description of the item; ask about its lost-property process.