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Frequently asked questions
Can I change the dates of a stay?
Ask the provider that accepted your reservation whether changes are possible and whether a fee or rate difference applies.
Which accommodation types are available?
Ask Holiday Inn Express Hotels about the types of accommodation available for your dates and party size.
Can I request a particular bed arrangement?
Confirm bed sizes and configurations directly with Holiday Inn Express Hotels before booking.
How often is housekeeping provided?
Ask Holiday Inn Express Hotels about housekeeping frequency and whether extra service can be requested.
Are toiletries supplied?
Confirm what toiletries are provided for your accommodation so you can pack accordingly.
Is parking available?
Confirm parking availability, vehicle restrictions and charges with Holiday Inn Express Hotels.
Is parking reserved or first come, first served?
Ask the property how parking is allocated and whether a space can be guaranteed.
Are there restrictions on pet size or number?
Provide details of your pets and ask Holiday Inn Express Hotels about its applicable conditions before booking.
Is smoking allowed?
Ask Holiday Inn Express Hotels about smoking rules and any designated areas before your stay.
Is a fitness room available?
Ask Holiday Inn Express Hotels whether fitness facilities are currently available, their hours and any charges or restrictions.