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Frequently asked questions
Are there additional property fees?
Ask about cleaning, service, resort, parking or other fees before agreeing to a booking.
Can someone else pay for my stay?
Confirm any third-party payment requirements directly with Holiday Inn Express Hotels before booking.
What time is check-in?
Confirm the current check-in time with Holiday Inn Express Hotels; this directory does not guarantee a specific arrival time.
Which accommodation types are available?
Ask Holiday Inn Express Hotels about the types of accommodation available for your dates and party size.
Are cots or cribs available?
Ask Holiday Inn Express Hotels whether a cot can be provided and whether it must be requested in advance.
Are toiletries supplied?
Confirm what toiletries are provided for your accommodation so you can pack accordingly.
Can I receive deliveries during my stay?
Ask Holiday Inn Express Hotels about its policy for parcels, food deliveries and visitor access.
Is there a suitable workspace?
Ask Holiday Inn Express Hotels about desks, work areas or other facilities relevant to your plans.
What should I do if I feel unwell before travelling?
Seek appropriate professional health advice and contact your booking provider about change or cancellation options.
How should I discuss medication storage needs?
Contact Holiday Inn Express Hotels about storage facilities in advance and confirm that any arrangement meets your requirements with a qualified professional.