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Frequently asked questions
Is early check-in possible?
Ask Holiday Inn Express Hotels whether early arrival can be accommodated and whether it involves a charge.
Are private bathroom facilities available?
Ask Holiday Inn Express Hotels whether the accommodation has a private or shared bathroom and what facilities are included.
Is a refrigerator available?
Confirm refrigerator access with Holiday Inn Express Hotels, particularly if it is essential for your stay.
Are cots or cribs available?
Ask Holiday Inn Express Hotels whether a cot can be provided and whether it must be requested in advance.
Are meals available on site?
Ask Holiday Inn Express Hotels about current food service options and operating hours before relying on them.
Can I receive deliveries during my stay?
Ask Holiday Inn Express Hotels about its policy for parcels, food deliveries and visitor access.
Are there restrictions on pet size or number?
Provide details of your pets and ask Holiday Inn Express Hotels about its applicable conditions before booking.
How can I find nearby medical services?
Ask the property for local directions and consult current official service information. For urgent help, contact local emergency services.
Where should I check current travel health advice?
Consult official public-health guidance relevant to your destination and personal circumstances before departure.
How can I check an unexpected payment request?
Contact the property or original booking provider using independently confirmed contact details before acting on an unexpected request.