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Frequently asked questions
Is a deposit required?
Ask Holiday Inn Express Hotels whether a deposit is required, when it is collected and under what conditions it is returned.
Are taxes included in the quoted rate?
Request an itemized total from Holiday Inn Express Hotels, including taxes and any mandatory charges.
Can I request a particular bed arrangement?
Confirm bed sizes and configurations directly with Holiday Inn Express Hotels before booking.
Are private bathroom facilities available?
Ask Holiday Inn Express Hotels whether the accommodation has a private or shared bathroom and what facilities are included.
Can I request an extra bed?
Ask Holiday Inn Express Hotels about occupancy limits, extra-bed availability and associated charges.
Are laundry facilities available?
Confirm whether Holiday Inn Express Hotels offers laundry facilities or services and what charges apply.
How often is housekeeping provided?
Ask Holiday Inn Express Hotels about housekeeping frequency and whether extra service can be requested.
Can I organize a celebration or gathering?
Describe the event to Holiday Inn Express Hotels and obtain permission and applicable terms before making arrangements.
How can I check local rules that may affect my visit?
Use current official city and state guidance for your planned activities; property staff can also explain their own house rules.
What should I ask about emergency procedures?
On arrival, ask Holiday Inn Express Hotels about exits, assembly points and how to contact staff if you need assistance.