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Frequently asked questions
Can I change the dates of a stay?
Ask the provider that accepted your reservation whether changes are possible and whether a fee or rate difference applies.
What time is check-in?
Confirm the current check-in time with Holiday Inn Express Hotels; this directory does not guarantee a specific arrival time.
Can I request a particular bed arrangement?
Confirm bed sizes and configurations directly with Holiday Inn Express Hotels before booking.
Are private bathroom facilities available?
Ask Holiday Inn Express Hotels whether the accommodation has a private or shared bathroom and what facilities are included.
Are cots or cribs available?
Ask Holiday Inn Express Hotels whether a cot can be provided and whether it must be requested in advance.
How often is housekeeping provided?
Ask Holiday Inn Express Hotels about housekeeping frequency and whether extra service can be requested.
Are meeting spaces available?
Contact Holiday Inn Express Hotels about meeting facilities, booking conditions and current availability.
Are accessible accommodation options available?
Discuss your requirements directly with Holiday Inn Express Hotels and obtain confirmation of the relevant features before booking.
Can a mobility aid be accommodated?
Provide dimensions and any access requirements so Holiday Inn Express Hotels can confirm suitability.
How can I keep track of my booking details?
Keep your confirmation, contact details and agreed terms accessible, and use a trusted channel to verify any requested changes.