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Frequently asked questions
Can I change the dates of a stay?
Ask the provider that accepted your reservation whether changes are possible and whether a fee or rate difference applies.
Is there a minimum check-in age?
Confirm the property's minimum age and any guest or guardian requirements directly with Holiday Inn Express Hotels.
Are toiletries supplied?
Confirm what toiletries are provided for your accommodation so you can pack accordingly.
Are meeting spaces available?
Contact Holiday Inn Express Hotels about meeting facilities, booking conditions and current availability.
Are electric vehicle charging facilities available?
Confirm charging availability, compatibility, access and payment arrangements directly.
What public transport serves the area?
Ask Holiday Inn Express Hotels about nearby transport stops and check current schedules with the transport operator.
Can the property help arrange a taxi?
Confirm whether Holiday Inn Express Hotels can assist with taxi arrangements and how fares are agreed.
Are there restrictions on pet size or number?
Provide details of your pets and ask Holiday Inn Express Hotels about its applicable conditions before booking.
Are quiet hours observed?
Ask Holiday Inn Express Hotels about quiet hours and event policies if these are important to your stay.
Can I organize a celebration or gathering?
Describe the event to Holiday Inn Express Hotels and obtain permission and applicable terms before making arrangements.