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Frequently asked questions

Is a deposit required?

Ask Holiday Inn Express Hotels whether a deposit is required, when it is collected and under what conditions it is returned.

Can someone else pay for my stay?

Confirm any third-party payment requirements directly with Holiday Inn Express Hotels before booking.

Is early check-in possible?

Ask Holiday Inn Express Hotels whether early arrival can be accommodated and whether it involves a charge.

Is identification required at arrival?

Ask Holiday Inn Express Hotels which identification and reservation documents it requires before travelling.

Is internet access suitable for remote work?

Describe your connection needs and ask the property about its service; connection performance can vary.

Is parking reserved or first come, first served?

Ask the property how parking is allocated and whether a space can be guaranteed.

Is a fitness room available?

Ask Holiday Inn Express Hotels whether fitness facilities are currently available, their hours and any charges or restrictions.

Is there a swimming pool?

Confirm pool availability, opening times and access conditions directly with Holiday Inn Express Hotels.

Can I shorten or extend a stay after arrival?

Ask the property or booking provider about availability, notice requirements and any rate changes.

What should I confirm before leaving home?

Confirm your reservation, dates, total charges, cancellation terms, location and any essential access or accommodation requirements with Holiday Inn Express Hotels.