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Frequently asked questions
How do I collect keys or access codes?
Obtain the arrival and access procedure from Holiday Inn Express Hotels using a trusted contact channel.
Which accommodation types are available?
Ask Holiday Inn Express Hotels about the types of accommodation available for your dates and party size.
Are toiletries supplied?
Confirm what toiletries are provided for your accommodation so you can pack accordingly.
Is parking available?
Confirm parking availability, vehicle restrictions and charges with Holiday Inn Express Hotels.
Are there stairs or an elevator?
Describe your access needs and confirm the route to your specific accommodation with Holiday Inn Express Hotels.
Can I request assistance with luggage?
Ask Holiday Inn Express Hotels whether assistance is available at your intended arrival time.
What should I ask about assistance animals?
Contact the property about practical arrival arrangements and consult the relevant official guidance for your situation.
Can I organize a celebration or gathering?
Describe the event to Holiday Inn Express Hotels and obtain permission and applicable terms before making arrangements.
Where can I find current local travel notices?
Consult official local or state sources for Effingham, Illinois, and contact the property about any effect on your stay.
How can I check an unexpected payment request?
Contact the property or original booking provider using independently confirmed contact details before acting on an unexpected request.