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Frequently asked questions

How can I cancel a reservation?

Contact the property or booking provider and refer to the cancellation terms supplied with your reservation.

Is there a security deposit or payment hold?

Check whether Holiday Inn Express Hotel & Suites places a hold or requires a security deposit, and ask about its release process.

Can I request late check-out?

Contact Holiday Inn Express Hotel & Suites about late departure options, availability and charges.

Is a refrigerator available?

Confirm refrigerator access with Holiday Inn Express Hotel & Suites, particularly if it is essential for your stay.

Is breakfast included?

Confirm whether breakfast is included in your specific rate and ask about serving times.

Is drinking water provided?

Ask the property about drinking-water availability and any supplies you should bring.

Is internet access suitable for remote work?

Describe your connection needs and ask the property about its service; connection performance can vary.

Where should I check current travel health advice?

Consult official public-health guidance relevant to your destination and personal circumstances before departure.

What should I do if I feel unwell before travelling?

Seek appropriate professional health advice and contact your booking provider about change or cancellation options.

What should I confirm before leaving home?

Confirm your reservation, dates, total charges, cancellation terms, location and any essential access or accommodation requirements with Holiday Inn Express Hotel & Suites.