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Frequently asked questions
Does Holiday Inn Express Hotel & Suites accept same-day enquiries?
Contact Holiday Inn Express Hotel & Suites directly about same-day arrangements. Do not travel on the assumption that accommodation is available.
What is the cancellation deadline?
Ask for the deadline and applicable time zone in writing before booking with Holiday Inn Express Hotel & Suites.
Can someone else pay for my stay?
Confirm any third-party payment requirements directly with Holiday Inn Express Hotel & Suites before booking.
Is early check-in possible?
Ask Holiday Inn Express Hotel & Suites whether early arrival can be accommodated and whether it involves a charge.
Can I leave luggage before check-in?
Ask whether Holiday Inn Express Hotel & Suites offers luggage storage and what restrictions or charges apply.
Are connecting or adjoining rooms available?
Ask whether the property can accommodate that request and whether it can be guaranteed.
Are laundry facilities available?
Confirm whether Holiday Inn Express Hotel & Suites offers laundry facilities or services and what charges apply.
Are quiet hours observed?
Ask Holiday Inn Express Hotel & Suites about quiet hours and event policies if these are important to your stay.
Where can I find current local travel notices?
Consult official local or state sources for Riverwoods, Illinois, and contact the property about any effect on your stay.
What should I ask about emergency procedures?
On arrival, ask Holiday Inn Express Hotel & Suites about exits, assembly points and how to contact staff if you need assistance.