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Frequently asked questions

What is the cancellation deadline?

Ask for the deadline and applicable time zone in writing before booking with Hilton.

Which payment methods are accepted?

Confirm accepted payment methods directly with Hilton before arranging your stay.

Can I request a receipt or invoice?

Ask Hilton what receipt or invoice it can provide and which details it needs for your records.

Are towels and bed linen supplied?

Confirm what linen and towels Hilton supplies and whether any additional charges apply.

Is there a suitable workspace?

Ask Hilton about desks, work areas or other facilities relevant to your plans.

Is airport transportation available?

Ask Hilton about transport options, costs and reservation requirements; no transfer is implied by this listing.

Can I organize a celebration or gathering?

Describe the event to Hilton and obtain permission and applicable terms before making arrangements.

What should I ask about emergency procedures?

On arrival, ask Hilton about exits, assembly points and how to contact staff if you need assistance.

Can the property explain its cleaning arrangements?

Ask Hilton about current cleaning procedures and any specific arrangements you need to discuss.

Can I request a longer stay?

Contact Hilton with your proposed dates to discuss longer-stay availability and applicable terms.