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Frequently asked questions
How do I confirm that my reservation is complete?
Obtain confirmation directly from the property or booking provider, including dates, price and the agreed cancellation terms.
Are taxes included in the quoted rate?
Request an itemized total from Hilton Garden Inn, including taxes and any mandatory charges.
Is identification required at arrival?
Ask Hilton Garden Inn which identification and reservation documents it requires before travelling.
Are cots or cribs available?
Ask Hilton Garden Inn whether a cot can be provided and whether it must be requested in advance.
Can the property help arrange a taxi?
Confirm whether Hilton Garden Inn can assist with taxi arrangements and how fares are agreed.
Are there stairs or an elevator?
Describe your access needs and confirm the route to your specific accommodation with Hilton Garden Inn.
Could seasonal conditions affect access?
Ask Hilton Garden Inn about your route and check current transport or local authority notices before travelling.
How can I find nearby medical services?
Ask the property for local directions and consult current official service information. For urgent help, contact local emergency services.
Who should I contact about a problem during my stay?
Raise the issue directly with Hilton Garden Inn or your booking provider and keep a record of the response.
How can I report inaccurate information on this listing?
Use the listing enquiry form and select Suggestion or Complaint or Report an issue, describing the correction needed.