Enquire about Highland
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Frequently asked questions
How do I confirm availability at Highland?
Contact Highland with your arrival date, departure date and number of guests. Availability must be confirmed directly.
How do I confirm that my reservation is complete?
Obtain confirmation directly from the property or booking provider, including dates, price and the agreed cancellation terms.
Which payment methods are accepted?
Confirm accepted payment methods directly with Highland before arranging your stay.
What happens if I do not arrive?
Ask the booking provider to explain its no-show policy and any cancellation or payment consequences.
Can I request an extra bed?
Ask Highland about occupancy limits, extra-bed availability and associated charges.
Can a mobility aid be accommodated?
Provide dimensions and any access requirements so Highland can confirm suitability.
Are there restrictions on pet size or number?
Provide details of your pets and ask Highland about its applicable conditions before booking.
What should I ask about assistance animals?
Contact the property about practical arrival arrangements and consult the relevant official guidance for your situation.
Are vaping rules different from smoking rules?
Confirm the property's rules for both smoking and vaping directly with Highland.
Are quiet hours observed?
Ask Highland about quiet hours and event policies if these are important to your stay.