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Frequently asked questions
How do I confirm that my reservation is complete?
Obtain confirmation directly from the property or booking provider, including dates, price and the agreed cancellation terms.
Which payment methods are accepted?
Confirm accepted payment methods directly with Guest Inn before arranging your stay.
What time is check-out?
Ask Guest Inn for its current check-out time and any procedure required before departure.
How do I collect keys or access codes?
Obtain the arrival and access procedure from Guest Inn using a trusted contact channel.
Are meeting spaces available?
Contact Guest Inn about meeting facilities, booking conditions and current availability.
Can the property help arrange a taxi?
Confirm whether Guest Inn can assist with taxi arrangements and how fares are agreed.
Are vaping rules different from smoking rules?
Confirm the property's rules for both smoking and vaping directly with Guest Inn.
Are there restrictions on cooking or outdoor fires?
Confirm the property's rules and consult current local official restrictions where relevant.
Can the property explain its cleaning arrangements?
Ask Guest Inn about current cleaning procedures and any specific arrangements you need to discuss.
How can I check an unexpected payment request?
Contact the property or original booking provider using independently confirmed contact details before acting on an unexpected request.