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Frequently asked questions
What information should I provide when enquiring?
Include your dates, guest count, preferred accommodation and any essential requirements when contacting .
Can I request late check-out?
Contact about late departure options, availability and charges.
Is there a kitchen or kitchenette?
Ask about cooking facilities, utensils and any rules for the accommodation you are considering.
Is breakfast included?
Confirm whether breakfast is included in your specific rate and ask about serving times.
Can dietary requirements be accommodated?
Describe your requirements directly to and confirm what arrangements it can make.
Is parking reserved or first come, first served?
Ask the property how parking is allocated and whether a space can be guaranteed.
Are accessible accommodation options available?
Discuss your requirements directly with and obtain confirmation of the relevant features before booking.
Are pets permitted?
Confirm the current pet policy with , including restrictions, fees and any advance notice required.
Are there restrictions on pet size or number?
Provide details of your pets and ask about its applicable conditions before booking.
What should I confirm before leaving home?
Confirm your reservation, dates, total charges, cancellation terms, location and any essential access or accommodation requirements with .