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Frequently asked questions
What is the cancellation deadline?
Ask for the deadline and applicable time zone in writing before booking with Extended Stayamerican.
Are taxes included in the quoted rate?
Request an itemized total from Extended Stayamerican, including taxes and any mandatory charges.
Can I request a particular bed arrangement?
Confirm bed sizes and configurations directly with Extended Stayamerican before booking.
Are connecting or adjoining rooms available?
Ask whether the property can accommodate that request and whether it can be guaranteed.
Is a refrigerator available?
Confirm refrigerator access with Extended Stayamerican, particularly if it is essential for your stay.
Is breakfast included?
Confirm whether breakfast is included in your specific rate and ask about serving times.
Are electric vehicle charging facilities available?
Confirm charging availability, compatibility, access and payment arrangements directly.
What should I ask about assistance animals?
Contact the property about practical arrival arrangements and consult the relevant official guidance for your situation.
Is a fitness room available?
Ask Extended Stayamerican whether fitness facilities are currently available, their hours and any charges or restrictions.
What should I do if I feel unwell before travelling?
Seek appropriate professional health advice and contact your booking provider about change or cancellation options.