Enquire about Extended Stay America
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Frequently asked questions
Does Extended Stay America accept same-day enquiries?
Contact Extended Stay America directly about same-day arrangements. Do not travel on the assumption that accommodation is available.
Can I request late check-out?
Contact Extended Stay America about late departure options, availability and charges.
What should I do if I arrive late?
Tell Extended Stay America your expected arrival time and obtain any late-arrival or access instructions directly.
Are connecting or adjoining rooms available?
Ask whether the property can accommodate that request and whether it can be guaranteed.
Can I request an extra bed?
Ask Extended Stay America about occupancy limits, extra-bed availability and associated charges.
Are cots or cribs available?
Ask Extended Stay America whether a cot can be provided and whether it must be requested in advance.
Is parking reserved or first come, first served?
Ask the property how parking is allocated and whether a space can be guaranteed.
Can the property help arrange a taxi?
Confirm whether Extended Stay America can assist with taxi arrangements and how fares are agreed.
Is smoking allowed?
Ask Extended Stay America about smoking rules and any designated areas before your stay.
Are guests allowed to bring visitors?
Check the visitor policy, occupancy limits and any registration requirements with Extended Stay America.