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Frequently asked questions

Which payment methods are accepted?

Confirm accepted payment methods directly with EXEL Inns of America before arranging your stay.

Can I reserve several units or rooms?

Contact EXEL Inns of America with the number of guests and units required to discuss availability and group terms.

Is early check-in possible?

Ask EXEL Inns of America whether early arrival can be accommodated and whether it involves a charge.

Is there a minimum check-in age?

Confirm the property's minimum age and any guest or guardian requirements directly with EXEL Inns of America.

Is a refrigerator available?

Confirm refrigerator access with EXEL Inns of America, particularly if it is essential for your stay.

Are toiletries supplied?

Confirm what toiletries are provided for your accommodation so you can pack accordingly.

Is parking reserved or first come, first served?

Ask the property how parking is allocated and whether a space can be guaranteed.

Is step-free access available?

Ask EXEL Inns of America for precise access details, including entrances, internal routes and bathroom arrangements.

Are vaping rules different from smoking rules?

Confirm the property's rules for both smoking and vaping directly with EXEL Inns of America.

Are there restrictions on cooking or outdoor fires?

Confirm the property's rules and consult current local official restrictions where relevant.