Enquire about Embassy Suites Hotel

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Frequently asked questions

Are there additional property fees?

Ask about cleaning, service, resort, parking or other fees before agreeing to a booking.

How do I collect keys or access codes?

Obtain the arrival and access procedure from Embassy Suites Hotel using a trusted contact channel.

Which accommodation types are available?

Ask Embassy Suites Hotel about the types of accommodation available for your dates and party size.

Can children stay at Embassy Suites Hotel?

Contact Embassy Suites Hotel with the children's ages to confirm accommodation suitability and any child-related terms.

Are there stairs or an elevator?

Describe your access needs and confirm the route to your specific accommodation with Embassy Suites Hotel.

Can a mobility aid be accommodated?

Provide dimensions and any access requirements so Embassy Suites Hotel can confirm suitability.

Where can I find current local travel notices?

Consult official local or state sources for Columbia, South Carolina, and contact the property about any effect on your stay.

Where should I check current travel health advice?

Consult official public-health guidance relevant to your destination and personal circumstances before departure.

What should I do if I feel unwell before travelling?

Seek appropriate professional health advice and contact your booking provider about change or cancellation options.

Who should I contact about a problem during my stay?

Raise the issue directly with Embassy Suites Hotel or your booking provider and keep a record of the response.