Enquire about Embassy Lounge

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Frequently asked questions

How can I check current rates?

Ask Embassy Lounge for a quote for your dates, occupancy and accommodation type, including all applicable charges.

Is a deposit required?

Ask Embassy Lounge whether a deposit is required, when it is collected and under what conditions it is returned.

Are taxes included in the quoted rate?

Request an itemized total from Embassy Lounge, including taxes and any mandatory charges.

Can I request a quiet accommodation location?

Tell Embassy Lounge your preferences and ask what it can offer; a request alone is not a guarantee.

Is air conditioning or heating available?

Confirm temperature-control facilities for the specific accommodation you intend to book.

Are toiletries supplied?

Confirm what toiletries are provided for your accommodation so you can pack accordingly.

Are electric vehicle charging facilities available?

Confirm charging availability, compatibility, access and payment arrangements directly.

Are there stairs or an elevator?

Describe your access needs and confirm the route to your specific accommodation with Embassy Lounge.

Can I organize a celebration or gathering?

Describe the event to Embassy Lounge and obtain permission and applicable terms before making arrangements.

Who should I contact about a problem during my stay?

Raise the issue directly with Embassy Lounge or your booking provider and keep a record of the response.