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Frequently asked questions
Is there a security deposit or payment hold?
Check whether Days Inn places a hold or requires a security deposit, and ask about its release process.
What should I do if I arrive late?
Tell Days Inn your expected arrival time and obtain any late-arrival or access instructions directly.
How do I collect keys or access codes?
Obtain the arrival and access procedure from Days Inn using a trusted contact channel.
Are connecting or adjoining rooms available?
Ask whether the property can accommodate that request and whether it can be guaranteed.
Are there stairs or an elevator?
Describe your access needs and confirm the route to your specific accommodation with Days Inn.
Are accessible accommodation options available?
Discuss your requirements directly with Days Inn and obtain confirmation of the relevant features before booking.
How should I discuss medication storage needs?
Contact Days Inn about storage facilities in advance and confirm that any arrangement meets your requirements with a qualified professional.
How can I keep track of my booking details?
Keep your confirmation, contact details and agreed terms accessible, and use a trusted channel to verify any requested changes.
How can I check an unexpected payment request?
Contact the property or original booking provider using independently confirmed contact details before acting on an unexpected request.
Who should I contact about a problem during my stay?
Raise the issue directly with Days Inn or your booking provider and keep a record of the response.