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Frequently asked questions
Where is Courtyard located?
The address currently listed for Courtyard is 1951 Pleasant Ridge Drive, Lexington, Kentucky. Confirm the address and entrance before travelling.
What should I do if I arrive late?
Tell Courtyard your expected arrival time and obtain any late-arrival or access instructions directly.
Can I request an extra bed?
Ask Courtyard about occupancy limits, extra-bed availability and associated charges.
Can children stay at Courtyard?
Contact Courtyard with the children's ages to confirm accommodation suitability and any child-related terms.
Are cots or cribs available?
Ask Courtyard whether a cot can be provided and whether it must be requested in advance.
Can larger vehicles or trailers park there?
Tell Courtyard your vehicle dimensions and ask about access and parking restrictions.
Are there restrictions on pet size or number?
Provide details of your pets and ask Courtyard about its applicable conditions before booking.
Are recreational facilities seasonal?
Ask the property which facilities operate during your intended dates and whether advance booking is needed.
How can I check local rules that may affect my visit?
Use current official city and state guidance for your planned activities; property staff can also explain their own house rules.
Who should I contact about a problem during my stay?
Raise the issue directly with Courtyard or your booking provider and keep a record of the response.