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Frequently asked questions

What happens if I do not arrive?

Ask the booking provider to explain its no-show policy and any cancellation or payment consequences.

Which accommodation types are available?

Ask Courtyard by Marriott about the types of accommodation available for your dates and party size.

Are cots or cribs available?

Ask Courtyard by Marriott whether a cot can be provided and whether it must be requested in advance.

Can dietary requirements be accommodated?

Describe your requirements directly to Courtyard by Marriott and confirm what arrangements it can make.

Is step-free access available?

Ask Courtyard by Marriott for precise access details, including entrances, internal routes and bathroom arrangements.

Is smoking allowed?

Ask Courtyard by Marriott about smoking rules and any designated areas before your stay.

Could seasonal conditions affect access?

Ask Courtyard by Marriott about your route and check current transport or local authority notices before travelling.

Where can I find current local travel notices?

Consult official local or state sources for Deerfield, Illinois, and contact the property about any effect on your stay.

What should I do if I feel unwell before travelling?

Seek appropriate professional health advice and contact your booking provider about change or cancellation options.

How should I discuss medication storage needs?

Contact Courtyard by Marriott about storage facilities in advance and confirm that any arrangement meets your requirements with a qualified professional.