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Frequently asked questions
Does Columbia Sussex Holiday Inn accept same-day enquiries?
Contact Columbia Sussex Holiday Inn directly about same-day arrangements. Do not travel on the assumption that accommodation is available.
What is the cancellation deadline?
Ask for the deadline and applicable time zone in writing before booking with Columbia Sussex Holiday Inn.
Can I reserve several units or rooms?
Contact Columbia Sussex Holiday Inn with the number of guests and units required to discuss availability and group terms.
Which accommodation types are available?
Ask Columbia Sussex Holiday Inn about the types of accommodation available for your dates and party size.
Are cots or cribs available?
Ask Columbia Sussex Holiday Inn whether a cot can be provided and whether it must be requested in advance.
Can business travellers request invoices?
Ask the booking provider about invoice details and any information required before arrival.
Is parking reserved or first come, first served?
Ask the property how parking is allocated and whether a space can be guaranteed.
Are there stairs or an elevator?
Describe your access needs and confirm the route to your specific accommodation with Columbia Sussex Holiday Inn.
Where should I check current travel health advice?
Consult official public-health guidance relevant to your destination and personal circumstances before departure.
How can I check an unexpected payment request?
Contact the property or original booking provider using independently confirmed contact details before acting on an unexpected request.