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Frequently asked questions
What is the cancellation deadline?
Ask for the deadline and applicable time zone in writing before booking with Colony IV Motel.
Which payment methods are accepted?
Confirm accepted payment methods directly with Colony IV Motel before arranging your stay.
Which accommodation types are available?
Ask Colony IV Motel about the types of accommodation available for your dates and party size.
Can children stay at Colony IV Motel?
Contact Colony IV Motel with the children's ages to confirm accommodation suitability and any child-related terms.
How often is housekeeping provided?
Ask Colony IV Motel about housekeeping frequency and whether extra service can be requested.
Can business travellers request invoices?
Ask the booking provider about invoice details and any information required before arrival.
Are vaping rules different from smoking rules?
Confirm the property's rules for both smoking and vaping directly with Colony IV Motel.
Could seasonal conditions affect access?
Ask Colony IV Motel about your route and check current transport or local authority notices before travelling.
Can I request a longer stay?
Contact Colony IV Motel with your proposed dates to discuss longer-stay availability and applicable terms.
What should I confirm before leaving home?
Confirm your reservation, dates, total charges, cancellation terms, location and any essential access or accommodation requirements with Colony IV Motel.