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Frequently asked questions
Is there a security deposit or payment hold?
Check whether College Inn places a hold or requires a security deposit, and ask about its release process.
Can someone else pay for my stay?
Confirm any third-party payment requirements directly with College Inn before booking.
Can I reserve several units or rooms?
Contact College Inn with the number of guests and units required to discuss availability and group terms.
Can I store luggage after departure?
Confirm any post-check-out storage arrangements and collection times with College Inn.
Can children stay at College Inn?
Contact College Inn with the children's ages to confirm accommodation suitability and any child-related terms.
Are meals available on site?
Ask College Inn about current food service options and operating hours before relying on them.
Are meeting spaces available?
Contact College Inn about meeting facilities, booking conditions and current availability.
Is parking available?
Confirm parking availability, vehicle restrictions and charges with College Inn.
Is parking reserved or first come, first served?
Ask the property how parking is allocated and whether a space can be guaranteed.
Who should I contact about a problem during my stay?
Raise the issue directly with College Inn or your booking provider and keep a record of the response.