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Frequently asked questions
What is the cancellation deadline?
Ask for the deadline and applicable time zone in writing before booking with Chief Motel.
What should I do if I arrive late?
Tell Chief Motel your expected arrival time and obtain any late-arrival or access instructions directly.
How do I collect keys or access codes?
Obtain the arrival and access procedure from Chief Motel using a trusted contact channel.
Which accommodation types are available?
Ask Chief Motel about the types of accommodation available for your dates and party size.
Can children stay at Chief Motel?
Contact Chief Motel with the children's ages to confirm accommodation suitability and any child-related terms.
Can dietary requirements be accommodated?
Describe your requirements directly to Chief Motel and confirm what arrangements it can make.
Is parking reserved or first come, first served?
Ask the property how parking is allocated and whether a space can be guaranteed.
Are accessible accommodation options available?
Discuss your requirements directly with Chief Motel and obtain confirmation of the relevant features before booking.
How should I prepare for weather in Custer?
Check a current official forecast for Custer, South Dakota, close to departure and ask Chief Motel about any property-specific access concerns.
What should I do if I feel unwell before travelling?
Seek appropriate professional health advice and contact your booking provider about change or cancellation options.