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Frequently asked questions

How can I check current rates?

Ask Cascades at Eagleridge for a quote for your dates, occupancy and accommodation type, including all applicable charges.

Can I change the dates of a stay?

Ask the provider that accepted your reservation whether changes are possible and whether a fee or rate difference applies.

How can I cancel a reservation?

Contact the property or booking provider and refer to the cancellation terms supplied with your reservation.

What is the cancellation deadline?

Ask for the deadline and applicable time zone in writing before booking with Cascades at Eagleridge.

Is early check-in possible?

Ask Cascades at Eagleridge whether early arrival can be accommodated and whether it involves a charge.

Can I request an extra bed?

Ask Cascades at Eagleridge about occupancy limits, extra-bed availability and associated charges.

How often is housekeeping provided?

Ask Cascades at Eagleridge about housekeeping frequency and whether extra service can be requested.

Are meeting spaces available?

Contact Cascades at Eagleridge about meeting facilities, booking conditions and current availability.

Can larger vehicles or trailers park there?

Tell Cascades at Eagleridge your vehicle dimensions and ask about access and parking restrictions.

Can I request assistance with luggage?

Ask Cascades at Eagleridge whether assistance is available at your intended arrival time.